Mobile Solutions Service & Support

Professional Service and Support You Can Count On
Elliott Data Systems is an expert in identification solutions and has many experienced solution representatives, software engineers and technicians on staff ready to assist customers. All of Elliott's Certified Solution Providers are equipped to provide the same level of service and support Elliott delivers. We offer a variety of professional services including professional consultations, user training and technical support. This service and support arms our customers with the knowledge base they need to utilize their solution and guarantee successful results.
Professional Consultations Our solution representatives will work with you to understand your organizations needs and goals before recommending a customized Mobile Solution that will meet and exceed your expectations. Elliott Mobile Solutions are a customized, complete solution that allow customers to build the right solution for them, instead of the one size fits all approach from the competition. User Training Elliott Specialists provide our customers user training to guarantee the maximum return on investment by having a staff fully capable of utilizing their Mobile Solutions system. This training is performed on-site or via online meeting with a combination of classroom and hands-on training as well as available user guides. Technical Support Elliott's technical staff is prepared to field questions or troubleshooting of any Mobile Solution via on-site, telephone or online meeting to assist customers. Customers are also issued solution manuals to reference for technical questions and support. Elliott offers preventative maintenance and extended warranties on some hardware solutions giving the customer add protection of their investment. Preparedness Program More that just a maintenance contract, the Elliott Preparedness Program is a comprehensive solution to make sure that your mobile solutions hardware, software, and users are all up to date when you need them most. The program includes scheduled visits to thoroughly test your system, apply updates, and do refresher training so that everything is in perfect order when needed. The Elliott Preparedness Program is the recommended solution to maximize your return on investment from an Elliott Mobile Solutions™ System.